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NEWSLETTER OF JUNE 16, 2010
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Summary

L'Observatoire News
Notices
Canada - Québec Observgo takes a break


PUBLIC MANAGEMENT

Governance and administrative reforms

Italy Explaining the implementation gap between the North and the South respecting public management reforms
United Kingdom The coalition’s program for government

Public organization management

Italy A review of the National Civil Protection System
International A comparison of the autonomy, control and internal management of state agencies

Public service delivery

United States The State Department’s “Open Government Plan”
International A report on national e-strategies around the world

Human resources management

United States Overhauling the federal administration’s recruiting and hiring process
United Kingdom The new “Dignity at Work” policy

Financial resources management

France An annual report on the central government’s public finances
United Kingdom An annual report on the National Fraud Initiative

Information resources management

Australia The challenges of the exchange of double taxation information
Canada - Québec Private data and Web 2.0

Administrative law, public ethics and accountability

United Kingdom Transparency and accountability in the new coalition government
 
PUBLIC POLICIES

Analysis, development and evaluation of public policies

Australia An evaluation of a pilot program for people with mental health problems
The Netherlands The value of responsive evaluation for the inclusion of marginalized stakeholders

Healthcare system management

Australia A user guide to the Health and Ageing Portfolio Budget Statements
European Union Key lessons from cross-border trade in health services

Education system management

Europe Insufficient support reported for implementation of the Bologna Process
United States Success factors in achieving dramatic school improvement

Regional and local governance

Canada - British Columbia A guide for redeveloping “brownfields”
United States Institutionalizing participatory practice in local governance policies: the case of Tempe

Economic development

United States Using arts and culture to stimulate State economic development
International A comparison of R & D investments in France and the United States

Social policies

United States Antipoverty strategies focused on single-parent families
France An information report on “flexicurity”

*Publicly-owned companies

Brazil Energy nationalization: lessons from the Brazilian experience

International and intergovernmental relations

United States Language as a driver of institutional change in federal systems
International Challenges and strategy considerations surrounding the US-Pakistan relationship

Sectoral policies

Canada An assessment of national energy policies
European Union A Green Paper on cultural and creative industries


L'Observatoire News

Notices

Canada - Québec -  Observgo takes a break

Please note that this issue of Observgo is the last one to be published prior to the annual summer break. The next issue of this newsletter will be brought out on September 8, 2010. The entire team of L'Observatoire de l'administration publique wishes all its readers a most enjoyable summer holiday.


By : Nicolas Charest - L'Observatoire

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Public Management

Governance and administrative reforms

Italy -  Explaining the implementation gap between the North and the South respecting public management reforms

This paper examines the “implementation gap” in public management reforms among local governments depending on whether the authorities are located in the North and the South. Based on the results of a survey, the authors note that while local governments in both regions have implemented the same reforms, they have not achieved the same results in terms of managerial capacity. Governments in the North have shown themselves able to achieve better results and a greater capacity to innovate thanks, in particular, to greater public involvement.

TURRINI, A. et al. “Lifting the Veil of Maya: Measuring the Implementation Gap of Public Management Reforms in Italy,” International Journal of Public Sector Management, vol. 23, no. 1, 2010, pp. 5-21. Available for viewing at Emerald.



By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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United Kingdom -  The coalition’s program for government

Freedom, fairness and responsibility are the main principles framing the initiatives of the UK’s first coalition government in the last half century. The two leaders of the coalition parties have presented their joint program concerning 31 areas of action, including transparency, deficit reduction, consumer protection and national security. The present document also reasserts the government’s firm determination to decentralize powers on behalf of local councils, neighbourhoods and individuals.

Cabinet Office


http://www.cabinetoffice.gov.uk/media/409088/pfg_coalition.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Public organization management

Italy -  A review of the National Civil Protection System

Italy’s National Civil Protection Service must have the level of emergency preparedness required to respond to serious risks to public safety such as earthquakes and floods. This report by the OECD seeks to evaluate the Italian government’s risk management policies and its degree of response readiness. The OECD has found that the agency is able to respond quickly to crisis situations and that that it has been continually striving to improve its techniques. That being said, the agency should step up its collaboration with international organizations and share its disaster management knowledge with developing countries.

OECD. “Italy 2010: Review of the Italian National Civil Protection System,” Paris, OECD, 2010, 176 pp. Available for viewing at SourceOECD.


http://lysander.sourceoecd.org/vl=2691826/cl=22/nw=1/rpsv/~6674/v2010n...

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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International -  A comparison of the autonomy, control and internal management of state agencies

By comparing the autonomy, control and internal management of state agencies, the authors of this book show how New Public Management has worked to different effect in Norway, Ireland and Flanders. After placing each of these state’s administrations in context, the authors review the principles that shaped the agencification process and strive to explain the impacts of this process on agency autonomy, the control to which agencies are subject, and consequences in terms of internal management practices.

VERHOEST, K. et al. “Autonomy and Control of State Agencies. Comparing State and Agencies,” New York, Palgrave Macmillan, 2010, 311 pp. Available for viewing at ENAP’s Québec City library; call number: JF1601.A939.2010.



By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Public service delivery

United States -  The State Department’s “Open Government Plan”

The US Department of State has brought out its “Open Government Plan,” a document developed according to three main guiding principles: transparency, participation and collaboration. Accordingly, transparency will be enhanced by making more government information available. Public participation will be promoted through a greater use of social media and blogs. Finally, the State Department will strengthen collaboration through the implementation of virtual communities.

Department of State


http://www.state.gov/documents/organization/139811.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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International -  A report on national e-strategies around the world

Within the framework of the World Summit on the Information Society, the International Telecommunications Union (ITU) has published its report on the national implementation strategies concerning information technologies throughout the world. According to the ITU, in April 2010, 161 countries and territories had a national information and communication technology development strategy. Despite such progress, the ITU notes that there is still room for improvement in terms of integrating these technologies into national policies.

International Telecommunications Union


http://www.itu.int/ITU-D/cyb/estrat/estrat2010.html

http://www.itu.int/ITU-D/cyb/app/docs/National_estrategies_for_develop...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Human resources management

United States -  Overhauling the federal administration’s recruiting and hiring process

In this memorandum, President Obama calls on the federal executive departments and agencies to overhaul the way they recruit and hire employees. According to this document, the complexity and inefficiency of the current federal hiring process deters many qualified individuals from taking jobs with the public service. Thus, human resource managers must play a greater role in the recruiting process in terms of planning current and future needs; they must also ensure that merit is the foundation of hiring and personnel management. All agencies must comply with this new set of requirements by no later than November 1, 2010.

The White House


http://www.whitehouse.gov/the-press-office/presidential-memorandum-imp...

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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United Kingdom -  The new “Dignity at Work” policy

This summary provides an overview of the UK government’s “Dignity at Work” policy along with a number of amendments made to this policy following an impact assessment conducted by the Audit Commission. The new policy explains the procedure that is to be followed by public employees who are victims of discrimination on the basis of such personal characteristics as ethnic origin, gender identity, sexual orientation, disability, religion or age. Henceforth, monitoring and evaluation of policy outcomes will be performed on a regular basis, via spot surveys among employees, among other things.

Audit Commission


http://www.audit-commission.gov.uk/aboutus/diversity/eia/publishedeias...

http://www.audit-commission.gov.uk/SiteCollectionDocuments/Downloads/2...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Financial resources management

France -  An annual report on the central government’s public finances

France’s Court of Audit has brought out its 2009 annual report concerning the central government’s fiscal management. This financial year stood out on account of both a decrease in tax revenues (the result of the economic crisis) and an increase in expenditures associated with the country’s recovery program. The present report scrutinizes the government’s spending and revenues along with the public finance arrangements prescribed under the “Loi organique relative aux lois de finances” (a government organization act). All in all, 2009 was a difficult year for France’s public finances.

Cour des comptes
(in French only)


http://www.ladocumentationfrancaise.fr/rapports-publics/104000247/inde...

http://lesrapports.ladocumentationfrancaise.fr/BRP/104000247/0000.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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United Kingdom -  An annual report on the National Fraud Initiative

First implemented in 1996, the UK’s National Fraud Initiative helped trace £215 million in fraud, error and overpayments in 2008-09. This report by the Audit Commission compares the information held by and between approximately 1,300 organizations (including councils, the police, hospitals and nearly 100 private companies). All this information is hosted on a secure website, thus making it possible to perform crosschecks. According to the Commission, the success of this initiative owes to the concerted action of all the actors concerned.

Audit Commission


http://www.audit-commission.gov.uk/nfi/reports/Pages/default.aspx

http://www.audit-commission.gov.uk/SiteCollectionDocuments/Downloads/1...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Information resources management

Australia -  The challenges of the exchange of double taxation information

As of January 1, 2010, Australia had entered into 42 double tax agreements with other international jurisdictions. These agreements provide for the automatic exchange of a mass of data between the competent tax authorities. In this report, Australia’s Auditor-General examines the management and use of such data by the Australian Taxation Office. In his view, a number of challenges (differences in language, legal systems, financial year-ends, etc.) hamper the effective use of this data for compliance activities.

Australian National Audit Office


http://www.anao.gov.au/uploads/documents/2009-10_Audit_Report%20_34.pd...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Canada - Québec -  Private data and Web 2.0

The subject of this book is the management and protection of private information in Web 2.0 environments. The authors strive to explain the new situations that have emerged in relation to these new media and to describe the roles and responsibilities falling to users and intermediaries. In their view, laws respecting the confidentiality of personal information can, if properly interpreted, provide a genuine protection of privacy without also restricting the circulation of data.

GAUTRAIS, V. and P. TRUDEL. “Circulation des renseignements personnels et Web 2.0,” Montréal, Éditions Thémis, 2010, 231 pp. Available for viewing at ENAP’s Québec City library; call number: KEQ456.G271.2010 (in French only).



By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Administrative law, public ethics and accountability

United Kingdom -  Transparency and accountability in the new coalition government

In keeping with its efforts to strengthen transparency and accountability, the British government recently published three documents: the Ministerial Code, the list of Cabinet Committees as well as the Coalition Agreement for Stability and Reform. The Code discusses issues in relation to lobbying, transparency and efficiency, while the Coalition Agreement sets out the practical and operational arrangements for how the parties will work together in coalition.

Cabinet Office


http://www.cabinetoffice.gov.uk/newsroom/news_releases/2010/100521-min...

http://www.cabinetoffice.gov.uk/media/409215/ministerialcodemay2010.pd...

http://www.cabinetoffice.gov.uk/media/409174/stabilityreformmay2010.pd...

Reference document (1)
Reference document (2)

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Public Policies

Analysis, development and evaluation of public policies

Australia -  An evaluation of a pilot program for people with mental health problems

Australia’s Integrated Rehabilitation and Recovery Care Program, designed to provide support to persons with mental health problems, was recently evaluated by the Social Policy Research Centre. According to the Centre, the initial results of this pilot program, launched in July 2009, have been positive. The evaluators noted an improvement in the state of health of beneficiaries, several of whom are now able to reintegrate the community.

Social Policy Research Centre


http://www.health.vic.gov.au/mentalhealth/quality/rehabilitation_recov...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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The Netherlands -  The value of responsive evaluation for the inclusion of marginalized stakeholders

Is there a way of including marginalized stakeholder groups in an evaluation process that is also acceptable for the dominant stakeholder groups? In response to this question, the authors of this paper describe their experiences with a Dutch residential care and nursing home organization. The results of their research show that a responsive evaluation approach can facilitate inclusion, provided that the diversity of the actors concerned is acknowledged from the start.

BAUR, V. E., T. A. ABMA and G. A. M. WIDDERSHOVEN. “Participation of Marginalized Groups in Evaluation: Mission Impossible?”, Evaluation and Program Planning, vol. 33, no. 3, 2010, pp. 238-245. Available for viewing at ScienceDirect.



By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Healthcare system management

Australia -  A user guide to the Health and Ageing Portfolio Budget Statements

The Australian Government has brought out a user guide to the Health and Ageing Portfolio Budget Statements for budget year 2010-11. In addition, this document contains measure titles and estimates for the current year (2009-10) and forward years (2011-14). Estimates are presented according to the objectives set for 18 government organizations operating in this sector, including the Department of Health and Ageing.

Department of Health and Ageing


http://www.health.gov.au/internet/budget/publishing.nsf/Content/2010-1...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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European Union -  Key lessons from cross-border trade in health services

Cross-border trade in health services has grown strongly in Europe during the last decade. According to the authors of this paper, the experience of the European Union offers some key lessons to the world’s health policymakers. Thus, for example, while the liberalization of services has proved an effective means for reducing health costs, the free market model has also, in the case of Europe, been a source of problems relating to monitoring in order to avoid unwanted policy outcomes.

JARMAN, H. and S. GREER. “Crossborder Trade in Health Services: Lessons from the European Laboratory,” Health Policy, vol. 94, no. 2, 2010, pp. 158-163. Available for viewing at ScienceDirect.



By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Education system management

Europe -  Insufficient support reported for implementation of the Bologna Process

On the occasion of the Bologna Process Celebration Conference surrounding the 10th anniversary of the implementation of these reforms, Education International carried out a study of European academics’ perceptions of the Process. Altogether, 34 professors’ unions from 26 countries took part in the study. According to the majority of the respondents, the support measures provided to academics has been inadequate for implementing the Bologna reforms appropriately.

Education International


http://www.ond.vlaanderen.be/hogeronderwijs/bologna/2010_conference/do...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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United States -  Success factors in achieving dramatic school improvement

In the United States, from 2000 to 2005, several low-performing schools significantly improved their performance. In some cases, progress was “quick-and-dramatic” while in others it was “slow-and-steady.” This report describes the reasons underlying these turnarounds. The main factors of success included leadership and staffing, school climate, instructional improvement strategies, and external (district, state, federal) support.

WestEd


http://www.wested.org/online_pubs/dramatic-improvement-report.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Regional and local governance

Canada - British Columbia -  A guide for redeveloping “brownfields”

The government of British Columbia has brought out a guide about redeveloping “brownfields” – i.e., abandoned or vacant commercial or industrial properties where past actions have resulted in actual or perceived contamination. Designed with local governments in mind, this document sets out the challenges associated with the reuse of brownfields along with the best practices for their redevelopment. The main factors of success for this kind of project centre on capacity building, planning and support, and marketing strategy.

Legislative Assembly of British Columbia


http://www.llbc.leg.bc.ca/public/pubdocs/bcdocs2010/464350/brownfields...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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United States -  Institutionalizing participatory practice in local governance policies: the case of Tempe

The path toward institutionalizing participatory practice in local governance policies is fraught with obstacles. The author of this paper shows in considerable detail the various steps taken by Tempe, located in the greater Phoenix (Arizona) metropolitan area, between 1989 and 2007, with a view to adopting public policies guiding citizen engagement in community development activities on the part of both public and private actors.

STOUT, M. “Climbing the Ladder of Participation: Establishing Local Policies for Participatory Practice,” Public Administration and Management, vol. 15, no. 1, pp. 46-97, 2010. Available for viewing at ABI/Inform Global.



By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Economic development

United States -  Using arts and culture to stimulate State economic development

Arts and culture constitute valuable means for stimulating the economic development of US States – provided that State governments recognize the importance of the creative sector and are able to deploy the strategies required to integrate creative industries in their economic development plans. This report by the National Governors Association is designed to offer insights and examples from states across the country to help governors to use the arts and culture to stimulate their state’s economic development.

NGA Center for Best Practices


http://www.nga.org/Files/pdf/0901ARTSANDECONOMY.PDF

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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International -  A comparison of R & D investments in France and the United States

This “Strategic Newswatch” presents a comparison of R & D investment in France and the United States. According to the author, in 2008, this type of investment accounted for 2% of GDP in France versus 2.8% of GDP in the United States. Government effort being identical in both countries, the gap between the US and France thus stems from differences in the priority given to this type of activity by American and French businesses.

Centre d’analyse stratégique
(in French only)


http://www.strategie.gouv.fr/article.php3?id_article=1163

http://www.strategie.gouv.fr/IMG/pdf/NoteVeille173.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Social policies

United States -  Antipoverty strategies focused on single-parent families

The authors of this paper examine the relationship between family structure, employment and poverty in the United States. Noting the vulnerability of single-parent families, they raise questions over the policies that the American government should adopt to reduce poverty among such homes. In their view, economically vulnerable families will benefit the most from policies that support resident parents’ efforts to balance work and caretaking.

The Urban Institute


http://www.urban.org/UploadedPDF/412073_promising_antipoverty.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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France -  An information report on “flexicurity”

The National Assembly’s standing committee on social affairs recently published its report on “flexicurity” (i.e., employment market reform) in France. Following a review of the origin of this concept, the committee examines the flexicurity approach – defined as the development of labour law through social dialogue. It then looks into the portability of rights enabling employees to preserve their existing benefits whenever the leave a job, and then take up the issues surrounding professional re-qualification. A chapter of the report is dedicated to the possibility of creating a single window of employment and manpower training services.

National Assembly
(in French only)


http://www.assemblee-nationale.fr/13/rap-info/i2462.asp

http://www.assemblee-nationale.fr/13/pdf/rap-info/i2462.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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*Publicly-owned companies

Brazil -  Energy nationalization: lessons from the Brazilian experience

Energy nationalization might well enjoy a new vogue in Latin America, as the current situations in Venezuela and Bolivia vividly recall. In that connection, the author of this paper reviews Brazil’s 50-year-long experiment with energy nationalization that began with the formation of Petrobrás in 1938 and led to the enshrinement of the company’s monopoly in the constitution of 1988. He argues that though Petrobrás has been a mostly successful tool of state-driven economic development, the company has been plagued by a number of difficulties, including widespread politicization and clientelism.

KARTT, J. “It Could Have Been So Much Easier: Petrobrás and Lessons from the Brazilian Experience with Nationalized Energy,” Bologna Center Journal of International Affairs, vol. 13, 2010. Available for viewing at Bologna Center Journal of International Affairs.


http://bcjournal.org/2007/it-could-have-been-so-much-easier/

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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International and intergovernmental relations

United States -  Language as a driver of institutional change in federal systems

The authors of this article examine the institutional changes that have shaped the direction of the political systems of eight federations of the industrialized West (Spain, Belgium, Canada, Austria, Germany, Australia, Switzerland and the United States) over the last several decades. The authors contend that federal systems have been changing in order to reach a better fit with the underlying linguistic structure. Thus, federal systems with territorially based linguistic heterogeneity have tended to decentralize whereas linguistically homogeneous countries have tended to centralize. Canada, however, appears to be bucking the trends.

ERK, J. and E. KONING. “New Structuralism and Institutional Change: Federalism Between Centralization and Decentralization,” Comparative Political Studies, vol. 43, no. 3, 2010, pp. 353-378. Available for viewing at Sage Journals Online.



By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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International -  Challenges and strategy considerations surrounding the US-Pakistan relationship

This book presents an analysis of the strategic challenges that Pakistan represents for the United States. The authors attempt to anticipate the changes that are likely to occur in this south Asian country during the next 10 years; they also raise questions over the capacity of this country to overcome the problems currently besetting it. In their conclusion, they set out a series of recommendations aimed at building a lasting relationship between the two countries – for example, by improving support to Pakistan’s civil institutions.

RAND Corporation


http://www.rand.org/pubs/monographs/MG910/

http://www.rand.org/pubs/monographs/2010/RAND_MG910.pdf

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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Sectoral policies

Canada -  An assessment of national energy policies

Thanks to its numerous natural resources, Canada is one of the world’s largest producers and exporters of energy, as is shown in a recent report by the International Energy Agency as part of its “Energy Policies of IEA Countries” series. The IEA points out that the development of these energy resources is nevertheless a source of problems, particularly in view of how Canada is also one of the highest per-capita CO2 emitters in the OECD. Decisive national action will be required in order to meet the current environmental challenges.

OECD. “Energy Policies of IEA Countries: Canada 2009,” Paris, OECD, 2010, 266 pp. Available for viewing at SourceOECD.


http://lysander.sourceoecd.org/vl=1445875/cl=28/nw=1/rpsv/ij/oecdtheme...

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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European Union -  A Green Paper on cultural and creative industries

The objective of this Green Paper is to analyze the conditions in which cultural and creative industries (CCIs) can develop and take full advantage of their potential. This document tackles a number of issues, including the need to open up a common European space for culture, from capacity building to skills development and promotion of European creators on the world stage.

European Commission


http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2010:0183:FI...

http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2010:0183:FI...

Reference document

By : Observatoire en collaboration Bibliothèque ENAP - L'Observatoire

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